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FAQs
Have a question for our home care agency? See if we answer it here.
What services does Heavens Hands Home Care provide?
We offer a wide range of in-home care services, including:
Personal care (bathing, grooming, dressing, etc.)
Companionship and social interaction
Medication reminders and management
Meal preparation and light housekeeping
Transportation to appointments or errands
Specialized care for Alzheimer’s, dementia, and chronic conditions
Respite care for family caregivers
What areas do you serve?
We proudly serve Indianapolis and the surrounding communities. If you’re unsure whether we cover your area, feel free to contact us, and we’ll be happy to assist.
How do I get started with your services?
Getting started is easy! Simply contact us to schedule a free, no-obligation consultation. During this meeting, we’ll discuss your needs, answer your questions, and create a personalized care plan tailored to your loved one’s requirements.
Are your caregivers trained and certified?
Yes, all our caregivers are thoroughly vetted, trained, and certified to provide the highest quality of care. They undergo background checks, receive ongoing education, and are equipped to handle a variety of care needs.
Can I choose my caregiver?
Absolutely! We understand the importance of finding the right match for your loved one. We’ll work with you to select a caregiver who aligns with your preferences and needs.
How do you ensure the safety of your clients?
Client safety is our top priority. Our caregivers are trained in safety protocols, and we conduct regular check-ins to ensure the well-being of our clients. We also use a detailed care plan to address any specific safety concerns.